Drip District LLC (“Drip District,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit driplocations.com, create an account, place an order, communicate with us, subscribe to marketing communications, or otherwise interact with our online store.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information that you provide directly to us, including your name, billing and shipping addresses, email, phone number, account and login information, order and purchase history, return and refund information, customer service communications, product reviews and other content you submit, marketing and newsletter preferences, and information submitted through website forms.
We may also automatically collect certain technical and usage information when you visit or interact with our website, including your IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location information, and activity on our website.
- How We Use Personal Information
We may use personal information to process, confirm, and fulfill orders; arrange shipment and delivery; calculate applicable taxes based on the customer’s destination; process returns, exchanges, and refunds; communicate about orders and customer service matters; create and manage customer accounts; provide customer support; detect and prevent fraud, abuse, and unauthorized activity; maintain the security and functionality of our website; improve our products, website, and customer experience; send promotional and marketing communications where permitted; maintain financial, tax, accounting, and business records; and comply with applicable legal and regulatory obligations. - Orders, Shipping, and Tax Information
When you place an order, we use the information you provide to process your purchase, arrange delivery, communicate with you about the order, and calculate applicable taxes. Sales tax, where applicable, may be calculated based on information such as the shipping destination and other factors required under applicable tax rules. We may share necessary order and shipping information with shipping carriers, fulfillment providers, logistics companies, and other service providers involved in delivering your order. - Payment Processing
Payments on our website are processed through third-party payment service providers, including Square. Payment information is transmitted to and processed by the applicable payment processor according to its own security and privacy practices. Drip District LLC does not store complete payment card numbers on its own website systems. Payment processors and financial service providers may collect and process information necessary to authorize transactions, prevent fraud, comply with financial regulations, and provide payment-related services. - Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to keep shopping carts active, remember customer preferences, maintain login sessions, improve website performance, understand how visitors use the website, measure marketing effectiveness, detect fraud and improve security, and provide relevant website functionality. You may be able to control or disable certain cookies through your browser settings or available website preference tools. Disabling certain cookies may affect the functionality of parts of the website, including shopping cart, account, checkout, or login features. - How We Share Personal Information
We may share personal information with trusted third parties that help us operate our business and provide services to customers. These may include payment processors; shipping and delivery providers; website hosting providers; e-commerce and website service providers; customer service providers; email and communication providers; analytics providers; security and fraud prevention providers; professional advisers, including accountants and legal advisers; and government authorities or regulators when required by law.
We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of Drip District LLC, our customers, or others. In the event of a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
- Sale and Sharing of Personal Information
We do not sell personal information for money. Certain privacy laws may define some advertising, analytics, or data disclosure activities as a “sale” or “sharing” of personal information even where no money is exchanged. Where applicable law provides rights relating to these activities, we will comply with applicable requirements and provide available methods for exercising those rights. - Marketing Communications
Where permitted, we may send promotional emails or other marketing communications about products, offers, new arrivals, sales, or other updates. You may unsubscribe from promotional emails by using the unsubscribe instructions contained in the message. Even after unsubscribing from promotional communications, you may continue to receive non-promotional communications relating to orders, payments, shipping and delivery, returns and refunds, account security, customer service requests, or important administrative notices. - Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, provide customer support, maintain business and accounting records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, tax, regulatory, and recordkeeping obligations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected. - Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online service, database, or method of internet transmission can be guaranteed to be completely secure. Customers are responsible for maintaining the confidentiality of their account passwords and should use strong, unique passwords and protect their login credentials from unauthorized access. - Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include the right to request access to personal information, request correction of inaccurate information, request deletion of certain information, request information about how personal information is used or disclosed, restrict or object to certain processing activities, withdraw consent where processing is based on consent, opt out of certain forms of data sharing where legally applicable, and appeal certain decisions regarding a privacy request where applicable. These rights may be subject to legal limitations and exceptions. To submit a privacy-related request, contact us using the information provided in the Contact Us section below. We may need to verify your identity before processing certain requests. - Children’s Privacy
Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization or consent where required. If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it. - Third‑Party Services and Links
Our website may contain links to websites, applications, social media platforms, or services operated by third parties. We are not responsible for the privacy, security, or data handling practices of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them. - Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, services, technology, or applicable requirements. Any updated Privacy Policy will be posted on this page. We encourage customers and visitors to review this page periodically for changes. - Contact Us
Questions, concerns, or privacy-related requests may be directed to:
Drip District LLC
Email: info@driplocations.com
Website: driplocations.com